Shipping policy
Processing Time:
Each order is custom-made and includes a digital embroidery design process, material preparation, and embroidery. Please allow 3–5 business days for order processing before shipment.
Shipping Time:
We use USPS Standard Shipping, which typically takes 5–7 business days within the United States. Tracking numbers will be provided once your order ships.
Order Volume:
During peak periods, order processing may take slightly longer. We appreciate your patience and understanding.
Shipping Cost:
Shipping rates are calculated at checkout based on your location and order weight. Free shipping promotions may apply to selected items or limited-time offers.
Delivery Issues:
We are not responsible for delays caused by the shipping carrier, customs, or incorrect addresses provided at checkout. Please ensure your shipping information is accurate.